Skip to content

How to Use Jump Logic

Jump logic sends a customer somewhere other than the next question, from the answer they just gave. One quiz can hold several routes, and each customer travels only their own.

Use jump logic to

  • Send the customer to a different follow-up question.
  • Branch the quiz into separate paths.
  • Send the customer to a different results page.
  • Send the customer to an external URL.

What this looks like in a quiz

A skincare quiz opens by asking the skin type: dry, normal, combination or oily. Jump logic sends each answer on to the questions that matter for that skin type, and past the ones that do not.

Do not mix jump logic and skip logic in one quiz

Each of them rewrites the order of the questions. Together they produce paths that neither rule intended. See Jump logic and skip logic.

The conditional logic tab

quiz builder conditional logic

The Conditional logic tab is where you branch a quiz. Rules go in the menu on the right, and the tree on the left redraws itself as you add them.

Without a rule, the quiz runs through the questions in order. Every rule you write is an exception to that order.

Moving around the logic tree

quiz builder conditional logic preview options

Control What it does
+ Zooms in
- Zooms out
[] Centers the tree and fits it to the view
lock Locks the preview, so a stray drag cannot move it

Drag the tree with the left mouse button to reach a particular branch.

quiz builder conditional logic

The Conditional Logic tab is where you branch a quiz. Rules go in the menu on the left, and the tree on the right redraws itself as you add them.

Without a rule, the quiz runs through the questions in order. Every rule you write is an exception to that order.

Moving around the logic tree

quiz builder conditional logic preview options

Control What it does
+ Zooms in
- Zooms out
[] Centers the tree and fits it to the view

Drag the tree with the left mouse button to reach a particular branch.

quiz builder quiz design switch question

The arrows in the top menu move you to the question above or the question below.

quiz builder conditional logic

The Conditional Logic tab is where you branch a quiz. Rules go in the menu on the left, and the tree on the right redraws itself as you add them.

Without a rule, the quiz runs through the questions in order. Every rule you write is an exception to that order.

Moving around the logic tree

quiz builder conditional logic preview options

Control What it does
+ Zooms in
- Zooms out
[] Centers the tree and fits it to the view

Drag the tree with the left mouse button to reach a particular branch.

quiz builder quiz design switch question

The arrows in the top menu move you to the question above or the question below.

quiz builder conditional logic

The Conditional Logic tab is where you branch a quiz. Rules go in the menu on the left, and the tree on the right redraws itself as you add them.

Without a rule, the quiz runs through the questions in order. Every rule you write is an exception to that order.

Moving around the logic tree

quiz builder conditional logic preview options

Control What it does
+ Zooms in
- Zooms out
[] Centers the tree and fits it to the view

Drag the tree with the left mouse button to reach a particular branch.

quiz builder quiz design switch question

The arrows in the top menu move you to the question above or the question below.

quiz builder conditional logic

The Conditional Logic tab is where you branch a quiz. Rules go in the menu on the left, and the tree on the right redraws itself as you add them.

Without a rule, the quiz runs through the questions in order. Every rule you write is an exception to that order.

Moving around the logic tree

quiz builder conditional logic preview options

Control What it does
+ Zooms in
- Zooms out
[] Centers the tree and fits it to the view

Drag the tree with the left mouse button to reach a particular branch.

quiz builder quiz design switch question

The arrows in the top menu move you to the question above or the question below.

quiz builder conditional logic

The Conditional Logic tab is where you branch a quiz. Rules go in the menu on the left, and the tree on the right redraws itself as you add them.

Without a rule, the quiz runs through the questions in order. Every rule you write is an exception to that order.

Moving around the logic tree

quiz builder conditional logic preview options

Control What it does
+ Zooms in
- Zooms out
[] Centers the tree and fits it to the view

Drag the tree with the left mouse button to reach a particular branch.

quiz builder quiz design switch question

The arrows in the top menu move you to the question above or the question below.

Add a jump logic rule

Every rule reads the same way: IF the response to a question is a certain choice, THEN go to a destination. A destination is another question, a results page or a URL.

  1. Open the Quiz builder and go to the Conditional logic tab.

  2. Select the question the rule starts from. Pick it from the dropdown at the top of the right-hand menu, or click it on the logic tree.

  3. Open the Jump logic section.

  4. Click + Add another rule (OR).

  5. Pick the choice the rule reads, then pick the destination under THEN go to.

    One rule

    quiz builder conditional logic jump logic rule

    A customer who answers Oily all over to Question 4, SKIN TYPE, goes to Question 8, SKIN TYPE: OILY.

  6. Add a rule for every other answer that needs its own destination.

    Two rules on one question

    quiz builder conditional logic jump logic OR rule

    Oily in certain spots sends the customer to Question 6, SKIN TYPE: COMBINATION. Oily all over sends them to Question 8, SKIN TYPE: OILY.

  7. Set a Default destination for the customers no rule catches.

    manual_shopifyV2_quizbuilder_quizbuilder_conditionallogic_jumplogic_defaultdestination

  8. Click the top-right Save button, then preview the quiz and answer it as a customer would.

The buttons in the Jump logic panel
Button What it does
+ Add another rule (OR) Adds another rule to the question, with its own condition and destination
+ Add concurrent logic (AND) Adds a second test to the current rule. Both tests must be true
... Opens the rule menu, where you delete the rule
Default destination The destination for a customer that no rule catches

Most quizzes need only OR rules. An AND rule is easy to write and hard to satisfy, because every test in it has to be true at the same time.

An AND rule

quiz builder conditional logic jump logic AND rule

The customer reaches Question 8, SKIN TYPE: OILY, only by answering Oily all over to Question 4 and Teens and 20's to Question 3.

  1. Open the Quiz Builder and go to the Conditional Logic tab.

  2. Select the question the rule starts from.

  3. Open the Jump Logic section.

  4. Click Add Jump Logic.

  5. Pick the choice the rule reads, then pick the destination under THEN go to.

    One rule

    quiz builder conditional logic jump logic rule

    A customer who answers Myself to Question 1, Who are you shopping for?, goes to Question 2, What is your skin type?.

  6. Click the + button to add a rule for every other answer that needs its own destination.

    Two rules on one question

    quiz builder conditional logic jump logic OR rule

    Myself sends the customer to Question 2, What is your skin type?. A gift sends them to Question 4, What is their skin type?.

  7. Set an Always jump to: destination for the customers no rule catches.

  8. Click the top-right Publish button, then preview the quiz and answer it as a customer would.

The buttons in the Jump Logic panel
Button What it does
+ Adds another rule to the question, with its own condition and destination
+ add concurrent logic Adds a second test to the current rule. Both tests must be true
bin Deletes the current rule
Always jump to: The destination for a customer that no rule catches

Most quizzes need only OR rules. An AND rule is easy to write and hard to satisfy, because every test in it has to be true at the same time.

An AND rule

quiz builder conditional logic jump logic AND rule

The customer reaches Question 3, What is your age?, only by answering Myself to Question 1 and Dry to Question 2.

  1. Open the Quiz Builder and go to the Conditional Logic tab.

  2. Select the question the rule starts from.

  3. Open the Jump Logic section.

  4. Click Add Jump Logic.

  5. Pick the choice the rule reads, then pick the destination under THEN go to.

    One rule

    quiz builder conditional logic jump logic rule

    A customer who answers Myself to Question 1, Who are you shopping for?, goes to Question 2, What is your skin type?.

  6. Click the + button to add a rule for every other answer that needs its own destination.

    Two rules on one question

    quiz builder conditional logic jump logic OR rule

    Myself sends the customer to Question 2, What is your skin type?. A gift sends them to Question 4, What is their skin type?.

  7. Set an Always jump to: destination for the customers no rule catches.

  8. Click the top-right Publish button, then preview the quiz and answer it as a customer would.

The buttons in the Jump Logic panel
Button What it does
+ Adds another rule to the question, with its own condition and destination
+ add concurrent logic Adds a second test to the current rule. Both tests must be true
bin Deletes the current rule
Always jump to: The destination for a customer that no rule catches

Most quizzes need only OR rules. An AND rule is easy to write and hard to satisfy, because every test in it has to be true at the same time.

An AND rule

quiz builder conditional logic jump logic AND rule

The customer reaches Question 3, What is your age?, only by answering Myself to Question 1 and Dry to Question 2.

  1. Open the Quiz Builder and go to the Conditional Logic tab.

  2. Select the question the rule starts from.

  3. Open the Jump Logic section.

  4. Click Add Jump Logic.

  5. Pick the choice the rule reads, then pick the destination under THEN go to.

    One rule

    quiz builder conditional logic jump logic rule

    A customer who answers Myself to Question 1, Who are you shopping for?, goes to Question 2, What is your skin type?.

  6. Click the + button to add a rule for every other answer that needs its own destination.

    Two rules on one question

    quiz builder conditional logic jump logic OR rule

    Myself sends the customer to Question 2, What is your skin type?. A gift sends them to Question 4, What is their skin type?.

  7. Set an Always jump to: destination for the customers no rule catches.

  8. Click the top-right Publish button, then preview the quiz and answer it as a customer would.

The buttons in the Jump Logic panel
Button What it does
+ Adds another rule to the question, with its own condition and destination
+ add concurrent logic Adds a second test to the current rule. Both tests must be true
bin Deletes the current rule
Always jump to: The destination for a customer that no rule catches

Most quizzes need only OR rules. An AND rule is easy to write and hard to satisfy, because every test in it has to be true at the same time.

An AND rule

quiz builder conditional logic jump logic AND rule

The customer reaches Question 3, What is your age?, only by answering Myself to Question 1 and Dry to Question 2.

  1. Open the Quiz Builder and go to the Conditional Logic tab.

  2. Select the question the rule starts from.

  3. Open the Jump Logic section.

  4. Click Add Jump Logic.

  5. Pick the choice the rule reads, then pick the destination under THEN go to.

    One rule

    quiz builder conditional logic jump logic rule

    A customer who answers Myself to Question 1, Who are you shopping for?, goes to Question 2, What is your skin type?.

  6. Click the + button to add a rule for every other answer that needs its own destination.

    Two rules on one question

    quiz builder conditional logic jump logic OR rule

    Myself sends the customer to Question 2, What is your skin type?. A gift sends them to Question 4, What is their skin type?.

  7. Set an Always jump to: destination for the customers no rule catches.

  8. Click the top-right Publish button, then preview the quiz and answer it as a customer would.

The buttons in the Jump Logic panel
Button What it does
+ Adds another rule to the question, with its own condition and destination
+ add concurrent logic Adds a second test to the current rule. Both tests must be true
bin Deletes the current rule
Always jump to: The destination for a customer that no rule catches

Most quizzes need only OR rules. An AND rule is easy to write and hard to satisfy, because every test in it has to be true at the same time.

An AND rule

quiz builder conditional logic jump logic AND rule

The customer reaches Question 3, What is your age?, only by answering Myself to Question 1 and Dry to Question 2.

  1. Open the Quiz Builder and go to the Conditional Logic tab.

  2. Select the question the rule starts from.

  3. Open the Jump Logic section.

  4. Click Add Jump Logic.

  5. Pick the choice the rule reads, then pick the destination under THEN go to.

    One rule

    quiz builder conditional logic jump logic rule

    A customer who answers Myself to Question 1, Who are you shopping for?, goes to Question 2, What is your skin type?.

  6. Click the + button to add a rule for every other answer that needs its own destination.

    Two rules on one question

    quiz builder conditional logic jump logic OR rule

    Myself sends the customer to Question 2, What is your skin type?. A gift sends them to Question 4, What is their skin type?.

  7. Set an Always jump to: destination for the customers no rule catches.

  8. Click the top-right Publish button, then preview the quiz and answer it as a customer would.

The buttons in the Jump Logic panel
Button What it does
+ Adds another rule to the question, with its own condition and destination
+ add concurrent logic Adds a second test to the current rule. Both tests must be true
bin Deletes the current rule
Always jump to: The destination for a customer that no rule catches

Most quizzes need only OR rules. An AND rule is easy to write and hard to satisfy, because every test in it has to be true at the same time.

An AND rule

quiz builder conditional logic jump logic AND rule

The customer reaches Question 3, What is your age?, only by answering Myself to Question 1 and Dry to Question 2.

Examples

Branch the quiz

A skincare quiz asks for the skin type, shows one statement of four, and then carries on with the rest of the questions.

how to use jump logic

  1. Add the skin type question, and one statement slide per skin type.

    how to use jump logic

  2. Open the Conditional logic tab and select the skin type question.

  3. Add one rule per answer, each pointing at its own statement.

    how to use jump logic

    Answer Destination
    Dry and tight all over Dry skin statement
    Not too oily, not too dry Normal skin statement
    Oily in certain spots Combination skin statement
    Oily all over Oily skin statement

  4. Select each statement in turn, and set its Default destination to the next question.

    how to use jump logic

    Without this the branches never rejoin, and a customer who read the dry skin statement carries on into the normal skin statement.

  5. Click the top-right Save button, then answer the quiz once per skin type.

how to hide content with logic jump logic

A skincare quiz asks for the skin type, shows one statement of four, and then carries on with the rest of the questions.

  1. Open the Quiz Builder and add a Multiple-choice question asking for the skin type. Offer dry, normal, oily and combination.

    Help the customer answer

    Describe each skin type in Question Settings -> Show Description, so the customer can tell which one fits.

  2. Add one Statement slide per skin type.

    Four statements, one per skin type

    • You have Dry Skin: The itchiness, the tightness, the dryness. Your skin wants a routine that is deeply nourishing and hydrating.
    • You have Normal Skin: Your skin feels balanced, just like you. It has no major issues, and it still deserves care that sustains that natural harmony.
    • You have Oily Skin: Your skin is shiny with excess oil rather than a natural glow. It wants a routine that balances and clarifies, with light hydration.
    • You have Combination-Type Skin: Your T-zone runs oily, while the rest of your face is normal or dry.

  3. Go back to the skin type question and open Conditional Logic.

  4. Add one OR rule per answer, each pointing at its own statement.

    how to hide content with logic jump logic statement

  5. Select each statement in turn, and set its Always jump to... destination to the next question.

    Without this the branches never rejoin, and a customer who read the dry skin statement carries on into the normal skin statement.

  6. Click the top-right Publish button, then answer the quiz once per skin type.

how to hide content with logic jump logic

A skincare quiz asks for the skin type, shows one statement of four, and then carries on with the rest of the questions.

  1. Open the Quiz Builder and add a Multiple-choice question asking for the skin type. Offer dry, normal, oily and combination.

    Help the customer answer

    Describe each skin type in Question Settings -> Show Description, so the customer can tell which one fits.

  2. Add one Statement slide per skin type.

    Four statements, one per skin type

    • You have Dry Skin: The itchiness, the tightness, the dryness. Your skin wants a routine that is deeply nourishing and hydrating.
    • You have Normal Skin: Your skin feels balanced, just like you. It has no major issues, and it still deserves care that sustains that natural harmony.
    • You have Oily Skin: Your skin is shiny with excess oil rather than a natural glow. It wants a routine that balances and clarifies, with light hydration.
    • You have Combination-Type Skin: Your T-zone runs oily, while the rest of your face is normal or dry.

  3. Go back to the skin type question and open Conditional Logic.

  4. Add one OR rule per answer, each pointing at its own statement.

    how to hide content with logic jump logic statement

  5. Select each statement in turn, and set its Always jump to... destination to the next question.

    Without this the branches never rejoin, and a customer who read the dry skin statement carries on into the normal skin statement.

  6. Click the top-right Publish button, then answer the quiz once per skin type.

how to hide content with logic jump logic

A skincare quiz asks for the skin type, shows one statement of four, and then carries on with the rest of the questions.

  1. Open the Quiz Builder and add a Multiple-choice question asking for the skin type. Offer dry, normal, oily and combination.

    Help the customer answer

    Describe each skin type in Question Settings -> Show Description, so the customer can tell which one fits.

  2. Add one Statement slide per skin type.

    Four statements, one per skin type

    • You have Dry Skin: The itchiness, the tightness, the dryness. Your skin wants a routine that is deeply nourishing and hydrating.
    • You have Normal Skin: Your skin feels balanced, just like you. It has no major issues, and it still deserves care that sustains that natural harmony.
    • You have Oily Skin: Your skin is shiny with excess oil rather than a natural glow. It wants a routine that balances and clarifies, with light hydration.
    • You have Combination-Type Skin: Your T-zone runs oily, while the rest of your face is normal or dry.

  3. Go back to the skin type question and open Conditional Logic.

  4. Add one OR rule per answer, each pointing at its own statement.

    how to hide content with logic jump logic statement

  5. Select each statement in turn, and set its Always jump to... destination to the next question.

    Without this the branches never rejoin, and a customer who read the dry skin statement carries on into the normal skin statement.

  6. Click the top-right Publish button, then answer the quiz once per skin type.

how to hide content with logic jump logic

A skincare quiz asks for the skin type, shows one statement of four, and then carries on with the rest of the questions.

  1. Open the Quiz Builder and add a Multiple-choice question asking for the skin type. Offer dry, normal, oily and combination.

    Help the customer answer

    Describe each skin type in Question Settings -> Show Description, so the customer can tell which one fits.

  2. Add one Statement slide per skin type.

    Four statements, one per skin type

    • You have Dry Skin: The itchiness, the tightness, the dryness. Your skin wants a routine that is deeply nourishing and hydrating.
    • You have Normal Skin: Your skin feels balanced, just like you. It has no major issues, and it still deserves care that sustains that natural harmony.
    • You have Oily Skin: Your skin is shiny with excess oil rather than a natural glow. It wants a routine that balances and clarifies, with light hydration.
    • You have Combination-Type Skin: Your T-zone runs oily, while the rest of your face is normal or dry.

  3. Go back to the skin type question and open Conditional Logic.

  4. Add one OR rule per answer, each pointing at its own statement.

    how to hide content with logic jump logic statement

  5. Select each statement in turn, and set its Always jump to... destination to the next question.

    Without this the branches never rejoin, and a customer who read the dry skin statement carries on into the normal skin statement.

  6. Click the top-right Publish button, then answer the quiz once per skin type.

how to hide content with logic jump logic

A skincare quiz asks for the skin type, shows one statement of four, and then carries on with the rest of the questions.

  1. Open the Quiz Builder and add a Multiple-choice question asking for the skin type. Offer dry, normal, oily and combination.

    Help the customer answer

    Describe each skin type in Question Settings -> Show Description, so the customer can tell which one fits.

  2. Add one Statement slide per skin type.

    Four statements, one per skin type

    • You have Dry Skin: The itchiness, the tightness, the dryness. Your skin wants a routine that is deeply nourishing and hydrating.
    • You have Normal Skin: Your skin feels balanced, just like you. It has no major issues, and it still deserves care that sustains that natural harmony.
    • You have Oily Skin: Your skin is shiny with excess oil rather than a natural glow. It wants a routine that balances and clarifies, with light hydration.
    • You have Combination-Type Skin: Your T-zone runs oily, while the rest of your face is normal or dry.

  3. Go back to the skin type question and open Conditional Logic.

  4. Add one OR rule per answer, each pointing at its own statement.

    how to hide content with logic jump logic statement

  5. Select each statement in turn, and set its Always jump to... destination to the next question.

    Without this the branches never rejoin, and a customer who read the dry skin statement carries on into the normal skin statement.

  6. Click the top-right Publish button, then answer the quiz once per skin type.

Send customers to different results pages

  1. Create the results pages the quiz needs. See how to set up multiple results pages.

  2. Go to the Conditional logic tab and select the question that decides the outcome.

  3. Open the Jump logic section and click + Add another rule (OR).

  4. Point each answer at its own results page.

    One results page per skin type

    Answer to Q1: What is your skin type? Destination
    Dry Results page 1
    Oily Results page 2
    Normal Results page 3
    Combination Results page 4

  5. Click the top-right Save button.

send users to different results pages jump logic

  1. Create the Results Pages the quiz needs. See how to set up multiple results pages.

  2. Go to the Conditional Logic tab and select the question that decides the outcome.

  3. Open the Jump Logic section and click Add Jump Logic.

  4. Point each answer at its own Results Page.

    One Results Page per skin type

    Answer to Q1: What is your skin type? Destination
    Dry Results Page 1
    Oily Results Page 2
    Normal Results Page 3
    Combination Results Page 4

  5. Click the top-right Publish button.

send users to different results pages jump logic

  1. Create the Results Pages the quiz needs. See how to set up multiple results pages.

  2. Go to the Conditional Logic tab and select the question that decides the outcome.

  3. Open the Jump Logic section and click Add Jump Logic.

  4. Point each answer at its own Results Page.

    One Results Page per skin type

    Answer to Q1: What is your skin type? Destination
    Dry Results Page 1
    Oily Results Page 2
    Normal Results Page 3
    Combination Results Page 4

  5. Click the top-right Publish button.

send users to different results pages jump logic

  1. Create the Results Pages the quiz needs. See how to set up multiple results pages.

  2. Go to the Conditional Logic tab and select the question that decides the outcome.

  3. Open the Jump Logic section and click Add Jump Logic.

  4. Point each answer at its own Results Page.

    One Results Page per skin type

    Answer to Q1: What is your skin type? Destination
    Dry Results Page 1
    Oily Results Page 2
    Normal Results Page 3
    Combination Results Page 4

  5. Click the top-right Publish button.

send users to different results pages jump logic

  1. Create the Results Pages the quiz needs. See how to set up multiple results pages.

  2. Go to the Conditional Logic tab and select the question that decides the outcome.

  3. Open the Jump Logic section and click Add Jump Logic.

  4. Point each answer at its own Results Page.

    One Results Page per skin type

    Answer to Q1: What is your skin type? Destination
    Dry Results Page 1
    Oily Results Page 2
    Normal Results Page 3
    Combination Results Page 4

  5. Click the top-right Publish button.

send users to different results pages jump logic

  1. Create the Results Pages the quiz needs. See how to set up multiple results pages.

  2. Go to the Conditional Logic tab and select the question that decides the outcome.

  3. Open the Jump Logic section and click Add Jump Logic.

  4. Point each answer at its own Results Page.

    One Results Page per skin type

    Answer to Q1: What is your skin type? Destination
    Dry Results Page 1
    Oily Results Page 2
    Normal Results Page 3
    Combination Results Page 4

  5. Click the top-right Publish button.

send users to different results pages jump logic

Send customers to an external URL

  1. Go to the Conditional logic tab and select the question that decides the destination.

  2. Open the Jump logic section and click + Add another rule (OR).

  3. Pick the choice the rule reads, then choose Link to URL and paste the address.

    One rule

    A customer who answers Dry to Q1: What is your skin type? goes to https://yourstore.com/dry-skin.

  4. To send every customer to one page after this question, set the Default destination to Link to URL instead.

  5. Click the top-right Save button.

how to send users to an external url jump logic

Other ways to redirect a quiz

See Using jump logic for conditional redirection.

  1. Go to the Conditional Logic tab and select the question that decides the destination.

  2. Open the Jump Logic section and click Add Jump Logic.

  3. Pick the choice the rule reads, then paste the address as the destination.

    One rule

    A customer who answers Dry to Q1: What is your skin type? goes to https://yourstore.com/dry-skin.

  4. To send every customer to one page after this question, paste the address into Always jump to instead.

  5. Click the top-right Publish button.

how to send users to an external url jump logic

Other ways to redirect a quiz

See Using jump logic for conditional redirection.

  1. Go to the Conditional Logic tab and select the question that decides the destination.

  2. Open the Jump Logic section and click Add Jump Logic.

  3. Pick the choice the rule reads, then paste the address as the destination.

    One rule

    A customer who answers Dry to Q1: What is your skin type? goes to https://yourstore.com/dry-skin.

  4. To send every customer to one page after this question, paste the address into Always jump to instead.

  5. Click the top-right Publish button.

how to send users to an external url jump logic

Other ways to redirect a quiz

See Using jump logic for conditional redirection.

  1. Go to the Conditional Logic tab and select the question that decides the destination.

  2. Open the Jump Logic section and click Add Jump Logic.

  3. Pick the choice the rule reads, then paste the address as the destination.

    One rule

    A customer who answers Dry to Q1: What is your skin type? goes to https://yourstore.com/dry-skin.

  4. To send every customer to one page after this question, paste the address into Always jump to instead.

  5. Click the top-right Publish button.

how to send users to an external url jump logic

Other ways to redirect a quiz

See Using jump logic for conditional redirection.

  1. Go to the Conditional Logic tab and select the question that decides the destination.

  2. Open the Jump Logic section and click Add Jump Logic.

  3. Pick the choice the rule reads, then paste the address as the destination.

    One rule

    A customer who answers Dry to Q1: What is your skin type? goes to https://yourstore.com/dry-skin.

  4. To send every customer to one page after this question, paste the address into Always jump to instead.

  5. Click the top-right Publish button.

how to send users to an external url jump logic

Other ways to redirect a quiz

See Using jump logic for conditional redirection.

  1. Go to the Conditional Logic tab and select the question that decides the destination.

  2. Open the Jump Logic section and click Add Jump Logic.

  3. Pick the choice the rule reads, then paste the address as the destination.

    One rule

    A customer who answers Dry to Q1: What is your skin type? goes to https://yourstore.com/dry-skin.

  4. To send every customer to one page after this question, paste the address into Always jump to instead.

  5. Click the top-right Publish button.

how to send users to an external url jump logic

Other ways to redirect a quiz

See Using jump logic for conditional redirection.

Jump logic and skip logic

Both rules change which question comes next, and they go about it differently.

Rule What it does
Jump logic Sends the customer to a named destination, so the quiz splits into separate paths
Skip logic Leaves the path alone, and drops the questions that do not apply

Use jump logic when the paths diverge and stay apart. Use skip logic when there is one path, and some questions on it are irrelevant to some customers.

Do not use both in one quiz.

Additional resources

Read up on boolean logic before writing complex AND/OR rules. WolframAlpha evaluates a rule you type in, and Khan Academy explains how AND and OR combine.

See how to use conditional logic for the other kinds of logic a quiz can use.

This article explains how to write jump logic rules, and how to branch a quiz with them.