How to Recommend Products

Our solution takes into account your customer's choices to offer highly personalized product recommendations.

This guide explains how to recommend products with the Shop Quiz: Product Recommendation Quiz app, the underlying algorithm and proposes solutions for complex quizzes.

Recommendations

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Shop Quiz: Product Recommendation Quiz can show on the results page product variants, main products and Recharge subscription products.

Shop Quiz: Product Recommendation Quiz cannot recommend collections of products, though it's possible to only recommend products from a specific collection.

Shop Quiz: Product Recommendation Quiz can show on the results page simple products, variable products, grouped products, external/affiliate products and WooCommerce subscription products.

Shop Quiz: Product Recommendation Quiz cannot recommend categories of products, though it's possible to only recommend products from a specific category/tag/attribute.

Warning

Product Recommendation Quiz for WooCommerce can sync only one type of variants of variable products. For example, if a variable product has two types of variants, the first one being size, the second being color, the app will be able to only sync the size variant of your products.

Shop Quiz: Product Recommendation Quiz can show on the results page product variants and main products.

Shop Quiz: Product Recommendation Quiz cannot recommend categories of products, though it's possible to only recommend products from a specific category.

Shop Quiz: Product Recommendation Quiz can show on the results page product variants and main products.

Shop Quiz: Product Recommendation Quiz cannot recommend categories of products, though it's possible to only recommend products from a specific category.

Shop Quiz: Product Recommendation Quiz can show on the results page product variants and main products.

Shop Quiz: Product Recommendation Quiz cannot recommend collections of products, though it's possible to only recommend products from a specific collection.

Voting System

Our product recommendation algorithm works like a voting system:

• Product variants are linked to each choice.
• When a customer picks a choice, all linked products receive one vote.
• After the customer takes the quiz, the results page will show the most voted product variants sorted by the number of votes.
• If no products have been linked or all the products have been excluded, the results page will appear empty.
• If there's a draw in the number of votes, the app will randomize the order of products.

Understand Inclusion and Exclusion

Inclusion

Products or collections added in the include field of the Link Products or Link Collections/Categories tab are upvoted in the final recommendations.

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How the votes work for each included linked item:

• Product variants: Individual variants receive a vote when their linked choice is selected. Note that only product variants are directly linked to choices. However, on the results page, variants can be grouped under their parent products for a streamlined shopping experience.
• Collections: Every product within a linked collection receives a vote when their linked choice is selected.
• Tags: Every product within a linked tag receives a vote when their linked choice is selected.
• Variant collections: Created automatically by the app, every product within a linked variant collection receives a vote when their linked choice is selected.
• Vendor collections: Created automatically by the app, every product within a linked vendor collection receives a vote when their linked choice is selected.
• All variants of the same product at once: All variants of a product get upvoted at once when their linked choice is selected. Note: A special setting called Use top-level product in Quiz Settings needs to be active for this option to appear in the Link Products section.

How the votes work for each included linked item:

• Simple Products - Individual products receive a vote when their linked choice is selected.
• Product variants: Individual variants receive a vote when their linked choice is selected. Note that only product variants are directly linked to choices. However, on the results page, variants can be grouped under their parent products for a streamlined shopping experience.
• Product Bundles: A bundle is treated as an individual product. Every bundle recieves one vote when their linked choice is selected.
• Affiliate Products - Individual products receive a vote when their linked choice is selected. On the results page the customer is redirected to the affiliate link (not the store link).
• Categories: Every product within a linked category receives a vote when their linked choice is selected.
• Tags: Every product within a linked tag receives a vote when their linked choice is selected.
• All variants of the same product at once: All variants of a product get upvoted at once when their linked choice is selected. Note: A special setting called Use top-level product in Quiz Settings needs to be active for this option to appear in the Link Products section.

How the votes work for each included linked item:

• Product variants: Individual variants receive a vote when their linked choice is selected. Note that only product variants are directly linked to choices. However, on the results page, variants can be grouped under their parent products for a streamlined shopping experience.
• Categories: Every product within a linked category receives a vote when their linked choice is selected.

How the votes work for each included linked item:

• Product variants: Individual variants receive a vote when their linked choice is selected. Note that only product variants are directly linked to choices. However, on the results page, variants can be grouped under their parent products for a streamlined shopping experience.
• Categories: Every product within a linked category receives a vote when their linked choice is selected.
• Tags: Every product within a linked tag receives a vote when their linked choice is selected.

Tip

You can also use custom fields as tags within the app by following these instructions

How the votes work for each included linked item:

• Product variants: Individual variants receive a vote when their linked choice is selected. Note that only product variants are directly linked to choices. However, on the results page, variants can be grouped under their parent products for a streamlined shopping experience.
• Collections: Every product within a linked collection receives a vote when their linked choice is selected.

Warning

If a product variant is linked to choice "A" (via the Link Products tab) and a collection of products that contain this product variant is also linked to choice "A" (via the Link Collections tab), then this product variant will receive 2 votes from the same choice.`

Exclusion

Use the exclude field of the Link Products or Link Collections/Categories tab to remove certain products or collections from the recommendations, useful for items with allergens or sensitive ingredients.

Warning

Once a product is excluded in a choice it will never show as a recommendation, even if it's upvoted in another choice earlier/later in the quiz.

Example

If you want the recommended products to be filtered out by question, you can do that using the exclude feature. For example, if you want to show only recommendations within a certain price range, you can use the exclude collections feature as in the example below. This way if a customer chooses that he doesn’t want to spend more than 100$, all the products over that price will be excluded from the recommendations.

Recommending the Right Products

Follow these steps to set up product recommendations in your Shop Quiz: Product Recommendation Quiz:

1. Link Products to Choices: Navigate to the Link Products or Link Collections/Categories tab within your quiz setup. For each choice, link relevant products.
   • You can link product variants, collections, tags, variant collections, vendor collections or all variants of the same product at once.

2. Edit the Results Page: In the Results Page tab you can edit the content of your results screen. You can add a heading, content block, image block, HTML block, Product Block or a Product Slot block.

   Tip

   Check How to Edit the Results Page for more information.

3. Add a Product Block: Products can be displayed on the Results Page as a list via the Product Block or divided into slots via the Product Slot Block. For beginners, it's recommended to use a Product Block to show the recommendations.

   • Product Block displays the products sorted by the number of votes - the most voted products are shown first, and the least voted last. In Product Block settings you can choose how many products you want to show at the end of the quiz.

   • Product Slot Blocks allow you to display the products in clear steps, for example as a skincare routine. Each Product Slot will recommend the most-voted product from a collection that's linked to it. Check How to Recommend a Skincare Routine with Slots for step-by-step instructions on how to set up Slot Blocks.

4. Test the Results: After your products are linked and the results page is set up, you can test your quiz.

   • Click Publish on the top-right menu to update the preview/live quiz.

   • Then, click Preview to test the quiz you've created in a new window.

     Note

     You can test the quiz as much as you like as long as you always open a new preview window. These test responses done as admin are automatically removed after 1 hour to not add to your usage quota.

5. Troubleshoot the Results: Use the quiz's built-in search bar in the Metrics > Responses section to understand why specific products were recommended or missing from the recommendations.

   Tip

   Check How to Troubleshoot Quiz Results for detailed instructions on how to use this tool.

6. Refine the Results: If you want to make the results ultra-precise, you can also:

   • Limit the recommendations: You can choose to limit the recommendations to only show products that received X votes or more in the Results Page settings.
   • Use Exclusions: You can use Exclusions to make sure that unwanted products are not shown (even if they were upvoted in another choice earlier).

By linking product variants and collections to quiz choices, and understanding the inclusion/exclusion logic, you can use our algorithm to offer precise product recommendations.

How to Build Your Quiz Setup

Check the quiz to learn how to build the quiz outcome you want or consult the How-to guides listed below.

Recommend a Skincare Routine with Slots

With Shop Quiz: Product Recommendation Quiz, it is possible to group products into slots and recommend a product for each step in a beauty routine.

This guide is designed to help merchants effectively use Product Slot Blocks on the results page to organize product recommendations.

learn more

How to Only Recommend Products with X Votes or More

It is possible to limit the number of recommended products on the results page by only showing products that received X votes or more (a certain minimum number of votes). This allows you to filter the quiz recommendations and only show the real winners.

learn more

Recommend products that match multiple criteria (matrix)

This article outlines a method for recommending skincare products based on multiple criteria using a product matrix to categorize recommendations.

Age/Skin type	Dry or Normal	Oily
Teens and 20’s	Redness-Relief Refreshing Cleansing Lotion; Ultra Facial Toner; Khadi Global Natural Hyaluronic Acid Serum; Moisturizing Cream-Gel	Neutrogena Oil-Free Acne Face Wash; Balancing Force Oil Control Toner; Resist Ultra-Light Super Antioxidant Concentrate Serum; Oil-Free Moisture Lotion
30’s and above	All Natural Face Cleanser; Fresh Rose Deep Hydration Toner; Khadi Global Natural Hyaluronic Acid Serum; Organix Facial Moisturizer	FIRST AID BEAUTY FACE CLEANSER; Balancing Force Oil Control Toner; The Ordinary “Buffet” + Copper Peptides 1%; Oil-Free Moisture-Combination Skin

It describes a step-by-step process involving creating product collections, building and linking quizzes to these collections, and utilizing a voting system algorithm to prioritize product suggestions, catering to complex customer profiles and ensuring personalized recommendations.

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Recommend Subscription Products

Recommending subscription products via the Shop Quiz: Product Recommendation Quiz can significantly enhance your e-commerce strategy by providing a steady revenue stream and fostering long-term customer relationships. With the integration of ReCharge Subscriptions or WooCommerce Subscriptions into your product recommendation strategy, you can create a seamless shopping experience for your customers.

This guide explains how to integrate and recommend subscription products with Shop Quiz: Product Recommendation Quiz.

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Ensure a Specific Product Always Appears on Your Results Page

This guide provides a clear, step-by-step process to making sure that specific products are always visible on the Results Page of your quiz, regardless of the customer's choices.

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Show Results Explanation

While our product recommendation algorithm works to recommend specific products, it will not automatically display an explanation of why a certain product was recommended. It also won’t automatically display custom text depending on the recommended product.

For this reason, it can be very hard to build a "personality-type" quiz with our solution. This article proposes some solutions for this problem.

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Recommend Products Based on the Number of User Choices

This guide provides information on how to set up a custom solution that will recommend products based on the number of user choices.

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